Fleet companies are being warned to be on the standby for false expense receipts generated by AI large language models like ChatGPT.
New research suggests that Google searches for ‘AI receipts’ rocketed by 340% in the past three months, as thousands of businesses face expense scams. More than two-thirds (70%) of chief financial officers also think staff are using AI to attempt to falsify travel expenses and receipts, according to a recent study by SAP Concur.
AppZen also noted that AI-generated expenses accounted for 14% of fraudulent documents submitted last month, compared to 0% last year.
Fuel card provider Radius has shared advice on how businesses can mitigate the effects of AI travel expense scam claims.
Jonathan Haseler, chief revenue officer at Radius, said: “As AI becomes more accessible, businesses across the country are seeing a sharp rise in the number of fraud attempts. Receipts aren’t complicated documents to replicate, especially with the help of AI, however, this means that employers may struggle to distinguish between fraudulent documentation and real ones with the naked eye.”
“While these scams can strongly mimic a real-life receipt with the logo, and even crinkled paper, there are practices that business leaders can put in place to ensure employees don’t risk submitting a scam and anomalies can be spotted more easily, saving businesses plenty of time and money in the long term.”
Technology is changing quickly, with AI now becoming a key part of many people’s job roles. Using fuel cards and moving away from paper receipts is one way of making fraudulent claims much harder to create.
