Almost half of UK businesses with fleets face resistance from their drivers when attempting to implement new technology to their vehicles, according to TomTom research. TomTom suggests the issue could be overcome by improving communication between fleet operators and employees. However, 58 per cent of fleet managers admitted when questioned that they do not conduct a formal consultation with drivers when changing business systems. The biggest concern from drivers appears to be that new technology represents 'big brother' clamping down, with 43 per cent of drivers questioned stating that as their primary concern. Giles Margerison, TomTom business solutions director for UK & Ireland, said: "In order to profit from the significant gains in efficiency and productivity offered by fleet management technology, businesses must properly manage change by involving drivers throughout the implementation process. "It is surprising to discover so few businesses conduct formal consultations as a matter of course, especially as they can be vital in addressing concerns and communicating the benefits available to management and staff alike. "Zenith Hygiene Systems has been able to achieve yearly fuel savings of £218,000 by gaining employee buy-in for an innovative scheme designed to improve driving style using a fleet management system." Other common issues reported included trouble adapting to a change in fleet system (21 per cent) and a lack of clarity regarding the benefits of using new technology (18 per cent) stemming from a lack of communication or consultation from the top. Although at IT Fleet Automotive we cannot provide that level of consultation to fleet drivers, what we can do is invest in the best technology to ensure cost-effective and high quality fleet refurbishment and appraisal. Our extensive condition reports and electronic inspections are designed to keep vehicles in optimum condition, maintaining efficiency and employee morale at all times. If you would like to know more about our vehicle appraisal methods why not get in touch with us today on 01473 313057 or use our on-site enquiry form.
